RUDY'S LIMOS - A CASE IN POINT... A RANDOM ACT OF KINDNESS
Written by Mark Beaton

I'd like to tell you about something that happened to me, totally out of the blue (as my dad would have said).

With all of the traveling that I do, I learned to have transportation ready and waiting for me when I arrive at my destination. This is especially true for me when I'm on a tight schedule as is the case for this upcoming trip. Michaele and I are taking a cruise in the fall. So, I decided to enlist a limousine service to pick us up at the Ft. Lauderdale airport and deliver us to the cruise port.

I used Limos.com to search for the best price in the area. (If you've not used their service before, I recommend it. They promote only known, quality assured, limousine services. You fill in the online form for destination and times, then the limo services answer you back via email their pricing and vehicles they have available.) So, I filled out the form with dates, times, and the destination. Immediately, I started getting back emails from various limo services all with what they provide and the price.

Here's where my story begins. I received this email from Rudy's Limos in Ft. Lauderdale:

Thank you for your inquiry thru Limos.com. The fee is $60.00 and includes the gratuity to the driver. The ride from the airport to Port Everglades is all of 5 minutes. You can obtain a taxi as you walk out of baggage claim and I could bet that it would cost no more than $15.00 if that much. I hate to rob myself of money, but I can't see you spending $60.00 for a 5 minute ride when you can spend it on your vacation. In any event, if you have any questions or would like to make a reservation feel free to email rudy4506@bellsouth.net or call 954-830-5454 and I will be available to assist you. Again, thank you for the opportunity to be of service. - Audrey

I could not believe my eyes. Here was a limousine service potentially turn away a sale; in this economy! Could it be that they actually care about people, even customers that aren't customers yet? Could it be that they are a morale, customer focused, business? Should you have confidence in them and their service? I think yes, to all. Incredible. Unbelievable. Outstanding. A random act of kindness.

A case in point: there are the rare companies with employees out there, which provide exceptional customer service, even to persons not yet customers. Audrey and Rudy's Limos is among them.

See Rudy's Limos webpage at www.rudyslimos.com when in Ft. Lauderdale, Miami, or the Palm Beach area or contact them at rudy4506@bellsouth.net or call 954-830-5454.